DRAFT - NEEDS FDCPA / ATTORNEY REVIEW BEFORE CUSTOMER RELIANCE

Language Preference Disclosure

Supreme Collect is preparing language-access handling for consumers who prefer to communicate in a language other than English. This disclosure must be finalized by counsel before public launch.

Current Portal Language

The payment portal is currently presented in English. The previous Spanish toggle has been removed until a full Spanish experience is approved and available.

Language Assistance

Consumers may request assistance or indicate a language preference through the Help / Dispute page or by calling the approved toll-free number once published. TTY service: dial 711.

New York City Information

For general consumer information about debt collection in New York City, review the Department of Consumer and Worker Protection glossary: NYC debt collection information.