DRAFT - NEEDS FDCPA / ATTORNEY REVIEW BEFORE CUSTOMER RELIANCE

Terms of Use

These draft terms describe expected use of the Supreme Collect payment portal. Counsel must approve final terms before public launch.

Portal Use

The portal is intended for consumers to verify an account, review account information, make a payment through the hosted processor, request help, upload supporting documents, and view receipt status.

Payments

Payments are processed through Authorize.Net. A payment is not final in Supreme Collect until the processor confirms the transaction. Returned, voided, refunded, or declined payments may change account status.

Disputes and Requests

Using the portal to request help, upload proof, or dispute an account should route the account for review. Final language must preserve all consumer rights and required notices.

Availability

Portal access may be unavailable during maintenance, processor outages, or security reviews. Do not use the portal for emergencies.

Contact

Toll-free number pending compliance approval. TTY service: dial 711.